Rachael Rydbeck
Director of Service Delivery @Terrapin Technologies, Inc
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WORK HISTORY
Director of Service Delivery @Terrapin Technologies, Inc
As the Director of Service Delivery, I collaborate with the executive team to align strategic objectives and ensure seamless execution of senior project management initiatives. My role encompasses driving customer success, managing customer contracts, supporting client third-party assessments, and developing comprehensive training documentation. I also oversee our help desk and UAT (User Acceptance Testing) teams, ensuring operational efficiency and delivering exceptional client experiences.
EDUCATION
Le Cordon Bleu College of Culinary Arts
AS, Culinary Arts
Metro State University
BA, Technical Communication
UMN Carlson School of Management
MBA, Logistics, Materials, and Supply Chain Management
ABOUT RACHAEL RYDBECK
Just like corporations, people also have core values that define who and why they are…
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