Rachael Robinson
Studio Manager @Transcend Tribe
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WORK HISTORY
Studio Manager @Transcend Tribe
Manchester, GB
A servant leader in boutique, multi-site wellness and fitness operations, spanning studios, treatments & therapies, retail and F&B. I combine a background in law, HR and people operations with a deep love of fitness to deliver a best-in-class customer and team experience, while driving revenue growth and brand execution.• Oversee daily studio operations including scheduling, bookings, capacity planning and service delivery• Lead instructors, therapists and front-of-house teams• Implement and manage CRM systems to improve retention, loyalty and customer lifecycle engagement• Track KPIs across attendance, utilisation and sales performance to drive year-on-year revenue growth through utilisation, promotions and events• Deliver marketing campaigns, brand activations and community events• Manage influencer collaborations, strategic partnerships, social media, website content and digital promotionI am also qualified to teach indoor cycling, barre, pilates, aerial yoga and stretch.
EDUCATION
YOGABODY Teachers College
Certified Stretch and Flexibility Coach
YOGABODY Teachers College
Certified Trapeze Yoga Teacher Training, Yoga Instructor
The Manchester Metropolitan University
Bar Professional Training Course PgDip, Law
CIPD Qualifications
Human Resource Management (L5 Equivalent)
Lancaster University
LLB, Law (Hons.)
ABOUT RACHAEL ROBINSON
Big Picture Thinker, Connector, Energy Keeper, ‘Ride or Die’ Discretion.Big on energy, grit, heart, and making things seamless.Hi, I’m Rachael I’m an operations and people leader who combines my background in law, HR, and executive support with a deep love for wellness, fitness, and purpose-led businesses. I thrive at the intersection of structure and heart - building systems that work, teams that flourish and experiences that feel meaningful for everyone involved.I love being the calm in the chaos, the trusted right hand and the relentless behind-the-scenes energy that keeps things moving. I’m most in flow when I’m solving problems, creating ideas and making life easier for others, all with a strong sense of purpose, fun, and heart.Fuelled by high standards and a lot of caffiene, I bring a white-glove, second-brain approach to everything I do - not just a second pair of hands. If you ask those who have worked with me, they’ll tell you I light up a room with energy, humour and my unmistakable height and loud laugh.I’ve always been a seeker of life’s joy, chasing sparks in the everyday, laughter in the chaos and the beauty in the in-between. That spirit shapes everything I do, in and out of work. I believe joy is just as essential as strategy.Alongside operations, I teach Indoor Cycling, Barre, Pilates, Aerial Yoga and Stretch, and hold a Level 2 Gym Instructor qualification - which means I understand client experience from both the floor and leadership seat.I’m only available to awesome people or opportunties to high-impact projects in wellness, fitness, music, beauty, purpose-led businesses, or customer experience, product or tech supporting these sectors - where I can bring operations nerdiness, heart-led leadership and relentless energy to make things run seamlessly, elevate experiences and deliver measurable impact.Let’s connect… or better yet, coffee Human Design: Manifesting GeneratorInsights Profiling: Inspiring HelperMyers-Briggs: ENFJ, The Protagonist
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