Rachael Simpson

About Rachael Simpson

With over 10 years of experience in network operations and a strong academic foundation in cybersecurity, I bring a well-rounded, hands-on approach to threat detection, incident response, and operational resilience. Cybersecurity Focus (Last 3 Years):Pursuing B.S. in Cybersecurity (Graduating Nov 2025)CompTIA Security+ Certified (June 2025)Hands-on skills in SIEM/SOAR tools, Python scripting, and MITRE ATT & CKFocused on digital forensics, malware analysis, and threat hunting Network Operations Background:Led 24/7 incident response for national infrastructureManaged NOC operations post-merger, including building new processes and teamsCollaborated with engineering to enhance monitoring and log visibilityReduced incident response time through process improvements and detection tuning What I’m Looking For:Committed to evolving with the cybersecurity landscape through continuous learningI\'m currently seeking opportunities where I can apply both my operational background and cybersecurity training—particularly in roles focused on threat detection, SOC operations, or malware analysis.Let’s connect if you’re looking for someone who understands both the infrastructure and the threats targeting it.

Experience

1. Network Operations Center Manager

   Charter Communications

   Apr 2017 — Present · Austin, TX, US

   My team manages and triages multiple impacting events, maintains effective working relationships with multiple engineering teams, and drive these events towards resolution. I invest in my team’s continued growth through consistently meeting with them one on one to provide coaching and their expected benchmarks for our current year end goals. I utilize many different monitoring programs and ticketing systems including Splunk, Netcool, IVMS, JIRA and Remedy, as well as many proprietary tools and software.

Education

• Bellevue University

  Bachelor of Science - BS, Cybersecurity

• Cicero North Syracuse High School

  Regents Honors High School Diploma, English and Music

  2000 — 2004

• Onondaga Community College

  Associate of Science - AS, Business Administration and Management, General