Rachael Knops
- Role
- Customer Success Manager at nCino
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Rachael Knops
Experienced customer service professional with years of client-facing experience within…
Experience
Customer Success Manager
Jul 2017 — Present
As a Customer Success Manager for nCino, Inc. I have the privilege of working with a large variety of people both internally within nCino and externally with my customers at their respective financial institutions. In the CSM role, I work alongside nCino Sales, Support, and Product teams to develop a deep understanding of our product and the value it provides to the financial industry. This opportunity allows me to partner closely with customers to understand their organization goals, drive ROI, efficiency and technology consumption by providing consultative support of the nCino bank operating system.
Skills
- Software Documentation
- Inventory Management
- Process Scheduler
- Microsoft Office
- Social Media Marketing
- Training
- Project Planning
- Social Media
- Business Development
- Customer Satisfaction
- Customer Relations
- Social Networking
- Leadership
- Adobe Software
- Fast Learner
- Advertising
- Customer Service
- Budgets
- Recruiting
- Employee Training
- Sales
- Networking
- Outstanding Customer Service
- Crm
- Management
- Market Research
- Customer Retention
- Event Planning
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.