Rachael James

About Rachael James

Experienced Quality Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Operations Management, Aerospace and Defense, Root cause analysis, Auditing, Team Building, Six Sigma, and Corrective / Preventative action. Proven track record in driving continuous improvement and fostering a culture of excellence. Dedicated to enhancing operational efficiency and maintaining the highest standards of quality in complex supply chain environments.

Experience

1. Quality Manager - Aerospace and Defense

   Arrow Electronics

   May 2019 — Present · Reno, NV, US

   Skilled in Corrective Action / Preventive Action, Root Cause Analysis, and Data Analytics. AS9100 lead auditor and Six Sigma Greenbelt. Strong focus on building customer relationships and process improvement for various A&D customers. Experienced in implementing and maintaining a QMS to be compliant with ISO 9001 / AS9120.

Education

• Paul Mitchell the school-Reno

  Cosmetology

  2008 — 2010

Skills

• Customer Service
• Logistics
• Training
• Auditing
• Green Belt
• Access
• Hair Removal
• Process Improvement
• Microsoft Excel
• As9100
• Microsoft Office
• Microsoft Word
• Team Leadership
• Hair Straightening
• Continuous Improvement
• Business Process Improvement
• Employee Training
• Operations Management
• Aegis
• Cosmetology
• Root Cause Analysis
• Warehouse Operations
• Logistics Management
• Salon Management
• 8d Problem Solving
• Hair Cutting
• Warehousing
• Corrective and Preventive Action (Capa)
• Warehouse Management System
• Leadership
• Inventory Management
• Inventory Control
• Cross-Functional Team Leadership
• Quality Control
• Six Sigma
• Quality Auditing
• Hair Care
• Team Building