Rachael Graine
Implementation Analyst @Bao Systems
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WORK HISTORY
Implementation Analyst @Bao Systems
Serve in a front of house, client-facing role supporting global health organizations and their internal stakeholders• Manage project timelines and coordinate deliverables across multiple client engagements to ensure successful execution• Create and deliver training programs, materials, and resources designed for client organizations and their users• Experienced in all phases of client management, including onboarding, training, service, and ongoing support for key customers• Support and manage client deliverables including product design, user research, and client-facing documentation• Collaborate cross-functionally to align client needs with internal teams and contribute to solution development• Contribute to business development and client growth efforts through relationship building and ongoing engagement• Lead social media efforts to amplify company presence and support broader marketing initiatives
EDUCATION
California Polytechnic State University-San Luis Obispo
Bachelor of Science - BS, Public Health
Robinson Secondary
International Baccalaureate Diploma
ABOUT RACHAEL GRAINE
Strategically focused professional with a creative, dedicated approach to communication and client engagement. Experienced in supporting client-facing initiatives across public health technology, marketing, and business development, with a strong ability to translate complex data into clear, actionable insights.
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