Rachael Crisp
Quality & Compliance Officer @Orbis Protect
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WORK HISTORY
Quality & Compliance Officer @Orbis Protect
My role includes responsibility and maintenance of our ISO9001:2015, ISO27001, SSAIB, SafeContractor, CHAS, Constructionline and Avetta certifications and memberships to ensure we are working safely, efficiently, compliantly and following best practice on all works we carry out.
SKILLS
ABOUT RACHAEL CRISP
A highly experienced professional with an extensive background in the property, communications, and quality management sectors. Recently qualified as an ISO9001 Lead Auditor and gained a Diploma in Quality Management. I bring a meticulous attention to detail and a commitment to ensuring the highest standards of compliance, quality, and efficiency. My strong communication skills enable me to engage with individuals at all levels, fostering effective relationships and ensuring smooth operations across departments. Current role: Quality & Compliance Officer Orbis Protect Limited Feb 2015 - Present Lead internal audits for ISO9001 and ISO27001, coordinating external audits to ensure ongoing compliance and continual improvement. Co-ordinating the implementation of new ISO and BS standards, enhancing company procedures and ensuring compliance with industry regulations. Develop and maintain ISO9001 and ISO27001 procedure documentation, contributing to the successful renewal of certifications. Coordinate and lead Management Review Meetings for ISO9001 and ISO27001, driving continuous improvements in quality management. Manage security screening and background checks for staff in alignment with relevant industry standards. Administer document control, fleet databases, and staff training portals, ensuring efficient operations and relevant training for new starters. Managing Data Subject Access Requests (DSARs) in accordance with GDPR regulations, ensuring data privacy and compliance. Conducting subcontractor due diligence checks and manage non-conformance processes to ensure operational compliance. Education & Professional Qualifications Diploma in Quality Management ISO9001 Lead Auditor ISO27001 Internal Auditor IOSH Managing Safely (Level 2 Health & Safety) ITIL Service Management Foundation NVQ Customer Service Level 3 NVQ Administration Level 2 Mental Health First Aider Level 2 Certificate in Children and Young People’s Mental Health 3 A-Levels and 11 GCSEs Additional Information Full Clean Driving License Proven ability to manage projects, improve processes, and enhance compliance across multiple industries.
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