Rach Backwell

Personalised Experiences & Communications Platform Director @Lloyds Banking Group

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Personalised Experiences & Communications Platform Director @Lloyds Banking Group

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Bristol, GB

Accountable for establishing, developing and leading a Group-wide platform of c.500 multi-function, multi-site colleagues, enabling and exploiting technology & data for the successful delivery of our strategic vision; industry-leading personalised communications and experiences across all customer touchpoints

EDUCATION

2005 — 2009

University of the West of England

Marketing (BA), Marketing

1998 — 2005

Callington Community College

3 x A level (Media Studies, English, Biology)

ABOUT RACH BACKWELL

An experienced, dedicated and passionate leader within Lloyds Banking Group as the Personalised Experiences & Communications Business Platform director; a strong reputation to leverage AI, technology & analytics to develop innovative customer experiences and enabling agile delivery of change aligned to broader organisational strategy; whilst continuously seeking to inspire and motivate teams to grow, develop and deliver beyond expectations

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Rach Backwell — Personalised Experiences & Communications Platform Director at Lloyds Banking Group in Bristol, GB | Unifers