Rabia Parveen
Senior Atlassian Consultanat @Bank of America
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WORK HISTORY
Senior Atlassian Consultanat @Bank of America
IL, US
Translate complex business needs into scalable Jira Cloud configurations across multiple departments. Design custom workflows, screen schemes, field configurations, permission schemes, and issue security schemes. Administer JSM projects aligned with ITIL processes to set up SLAs, queues, request types, automation, and escalations. Lead full-scale Cloud-to-Cloud Jira migrations using JCMA with zero data loss and full stakeholder alignment. Integrate Jira Cloud with Jenkins, Bitbucket, GitHub to streamline CI/CD and DevOps delivery pipelines. Build executive dashboards using JQL, gadgets, and Excel for visualizing sprint velocity, SLA breaches, and lead/cycle times. Automate repetitive tasks and issue transitions using Jira Automation thereby cutting manual work. Manage secure access with SSO and SSL setups; implement version control and user governance protocols. Configure and maintain apps like ScriptRunner, Zephyr, Xray, and Automation for Jira. Deliver expert support, training, and Confluence-based documentation to improve user adoption across teams.
ABOUT RABIA PARVEEN
I design and implement Atlassian solutions that streamline team collaboration, automate…
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