Rabia Adeel
Salesforce Administrator/Dev
- Role
- Salesforce Administrator at Transnet Enterprises, Inc
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Rabia Adeel
Salesforce Administrator with more than 14 years of work experience. 10 years of corporate experience as an investment advisor and sales manager in the Financial industry & 4 years plus experience as a Salesforce administrator. Stepping forward toward Salesforce career, with excitement & and confidence on my leadership qualities gained through extensive learning experience over 13 years of career & and professional qualification. Aiming to explore more salesforce features, acquire new certifications & enhance my skills to get more command of my work. Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows, and configuring Salesforce.com to meet business requirements Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service, and Support Development team.
Experience
Salesforce Administrator
Jan 2023 — Present · Houston, TX, US
Administrated and monitored the company’s Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert. • Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and FieldLevel security and configured their sharing settings. • Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service. • Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation. • Developed and customizing salesforce.com application based on the user needs. • Developed field & page layout customization for the standard objects like Account, contact, Leads. • Maintained and gave permissions to communication templates based on Profiles. • Worked on Salesforce Lightning Components for building customized components replacing the existing ones. • Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming. • Enhanced in Communities by adding new fields, field sets using Salesforce Lightning. • Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with Lightning. • Performed Data Analysis and migrated data from SQL Server database to sales force. • Created Reports and Dashboards as per the customer requirements. • Worked on Record Types, Validation Rules, Triggers and Page Layouts. • Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products. • Imported accounts and contacts data through Import Wizard. • Worked on data migration from databases to SFDC using Data Loader. • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Report
Education
Defence housing Authority college for women
Bachelor of Commerce - BCom, Business/Commerce, General
1994 — 1996
Trailhead by Salesforce
Salesforce Administrator Certificate
2020
Greenwich University
MBA, finance
2009 — 2011
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