Raamesh Kotian
Head - Customer Success @Inventonus Tech Pvt. Ltd
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WORK HISTORY
Head - Customer Success @Inventonus Tech Pvt. Ltd
Mumbai, IN
My roles and responsibilities include:As a Lead Generation my primary role will be.a. Identifying opportunities to generate leads through research, such as surveys or focus groups.b. Generating sales leads for businesses by identifying potential clients and encouraging them to purchase products or services.c. Maintaining relationships with potential clients by providing them with information about new products or services offered by InventOnUs.d. Increasing awareness of products or services through promotional events such as trade shows, seminars, or speaking engagements.e. Developing relationships with potential clients by building rapport with them over the phone or via email.f. Coordinating with other departments within the company so that all leads are followed up on and dealt with appropriately.g. Providing customer service to potential clients by answering questions about products and services offered by InventOnUs.Along with lead generation roles, I am also involved into key project activities such as working on short term consulting engagements for implementing various compliance standard.Assisting InventOnUs for Growth of their business, Delivery Excellence and Customer SatisfactionIdentify areas of improvements both within client environment as well as for InventOnUsTo contribute to other InventOnUs initiatives.
EDUCATION
Osmania University
Bachelor of Commerce (BCom), Accounting and Finance
Dr. A.P.J. Abdul Kalam University, Indore
Master of Business Administration - MBA, Finance and IT
ABOUT RAAMESH KOTIAN
2 decades of Banking & Financial Services experience spanning Information Risk management, IT Governance, Policy Formulation/Advocacy, IT/E-commerce Security Operations as well as IT Audit & Compliance for leading Banks & financial institutions such as HDFC, IDFC, Magma Fincorp & Credit SuisseSnapshot of key roles held in the Information Security, Risk Management space: VP – Operational Risk and Controls (ORC)- Credit Suisse Mumbai –(Present) Director – Risk - IDFC Bank, Mumbai Chief Information Security Officer - Magma Fincorp, Mumbai Deputy Vice President (Information Security Group) – HDFC Bank, Mumbai Manager (Business Process Risk Services, Technology), EXL Service Inc Services Overview- Select roles-→ Presently (Since 2016)) as Vice President, Operational Risk & Controls (ORC)@ Credit Suisse India leads a large team of IT Risk Mangers with the core mandate to identify, mitigate IT & Security risks & build robust risk control mechanisms globally (Switzerland, London, Americas, Singapore & India)→ As Director – Risk, IDFC Bank, Mumbai, led the Information Security & Cyber Fraud Risk management portfolio that involved working with key stakeholders & functions of Business Units to assess risks and thereafter design/implement the risk control frameworks & ensuring its effectiveness → As Chief Information Security Officer @ Magma Fincorp spearheaded the definition & implementation of the overall Information Security Strategy for Magma & its Group Companies; Successfully setup the governance structure for Information Security Key Strengths: Setting up Control Assurance Practice Development programsBuild highly efficient governance frameworks & TeamsAutomation of Risk Assessment ProcessCyber Fraud Mitigation Strategies
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