Nicole Williams
IT Technician | Network Engineering Student | Security+, Network+, A+, Linux Essentials & ITILv4 Certified | Technical Support & Networking | CCNA in progress | Lifelong Learner š
- Role
- Information Technology Technician at Onslow County Schools
- Location
- Jacksonville, NC, US
- LinkedIn followers
- 500 followers
About Nicole Williams
IT Technician with hands on experience in technical support and troubleshooting. Former Geek Squad Agent, where I built a strong foundation in device repair and client communication.CompTIA A+, Network+, and Security+ certified, with practical knowledge in IT systems, networking, and cybersecurity. Actively pursuing a B.S. in Network Engineering and Security at WGU to deepen expertise in network operations and security management.Outside of work, Iām a great cook, baritone saxophonist, PC gamer, and board game enthusiast. I\'m always curious, creative, and passionate about problem-solving both on and off the clock.Driven to deliver reliable, secure technology solutions while continuing to grow in the IT field.
Experience
Information Technology Technician
Oct 2025 ā Present
IT Technician supporting Onslow County Schools by providing tier-one technical support, managing student and staff devices and accounts, and assisting with maintenance and upgrades of district hardware, software, and related IT systems in a K-12 environment.
Education
Western Governors University
Network Engineering and Security , Networking, Security, and IT Infrastructure
East Carolina University
Bachelor of Engineering - BE, Computer Software Engineering
Coastal Carolina Community College
Associate of Science - AS
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