R. Manika Rajan

About R. Manika Rajan

Over several years of experience in the field of IT services, Business Analysis and Client Relationship. Experienced in IT Services Delivery Operations with a focus on Application/Software Support across APAC region. Key roles include Project & People Management for Offshore teams. Have led multiple service transitions within client organizations through different transitions. Expertise in managing large teams and client relations while keeping quality as high priority

Experience

1. Manager

   Bharat Biotech

   Mar 2023 — Present · Hyderabad, IN

   As Analytics Head1. Coordinate the design and delivery of reports and insights that analyze business functions and key operational and performance indicators.2. Manage and optimize the process of data acquisition, modeling, visualization and results communication.Business Intelligence (on Quicksight)1. Creating QuickSight datasets which can cater to multiple use-cases.2. Building complex dashboards using RLS, CLS, parameters, Level aware calculations etc.3. Deploying datasets, analysis, and dashboards across accounts.4. Setting up the best practices guidelines for new project.RPA initiatives (Company wide)1. As a Robotics Process Automation (RPA) manager I coordinate the design and development of several Process Automation Programs to lead our RPA initiatives and drive automation projects to successful completion2. Responsible to work closely with Finance, Technology and Compliance teams to build automations using the UI Path Robotic Process Automation software and Microsoft Power Platform suite3. Also responsible for hands on Automation design, build and overseeing the entire project lifecycle, from planning and implementation to monitoring and optimization4. To direct the team based on my expertise in RPA technologies (Architecture & Build), project management methodologies, which will be crucial in delivering efficient and effective automation solutions

Education

• Sacred Heart High School & Junior College

  SSC, Science

  1991 — 2001

• Indian Institute of Management, Lucknow

  PGDM, Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services

• Mahatma Gandhi Institute of Technology

  Bachelor of Technology - BTech, Electronics and Communications Engineering

  2003 — 2008

Skills

• Analysis
• Analytics
• Business Strategy
• Team Management
• Business Analysis
• Software Project Management
• Crm
• Requirements Analysis
• Business Intelligence
• Project Management
• Business Process Improvement
• Unix
• Pre-Sales
• Management
• Vendor Management