R Lynette Copeland
Banker at M&T Bank
- Role
- Contact Center Banker at M&T Bank
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
Experience
Contact Center Banker
Nov 2017 — Present · Amherst, NY, US
Ensure satisfaction of Customers calling in regarding various questions or issues with their M&T Bank Retail Accounts.
Education
Ashford University, Forbes School of Business
Master's degree in Organizational Management, specializing in Human Resources Management
2011 — 2013
SUNY Buffalo Faculty of Law and Jurisprudence
Juris Doctorate, Law
1980 — 1983
Boston University
Bachelor of Arts (B.A.), Political Science/ Spanish Language
1976 — 1980
Skills
- Marketing
- Government
- Nonprofits
- Leadership Development
- Research
- Event Management
- Microsoft Office, Leadership, Organizational Development, Change Management
- Editing
- Strategy
- Fundraising
- Public Policy
- Administrative Law
- English
- Event Planning
- Customer Service
- Social Media
- Political Campaigns
- Policy
- Personnel Management
- Community Organizing
- Organizational Development
- Team Building
- Program Development
- Management
- Community Outreach
- Community Development
- Policy Analysis
- Program Management
- Human Resources
- Employment Law
- Leadership
- Grassroots
- Strategic Planning
- Legal Research
- Public Speaking
- Hearings
- Microsoft Office
- Microsoft Word
- Litigation
- Politics
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