R. Jake Perrone

Director of Customer Success | Qualtrics

Role
Director of Customer Success, Financial Services at Qualtrics
Location
Fairfax County, VA, US
LinkedIn followers
500 followers

About R. Jake Perrone

I am a self-motivated individual with 14+ years’ experience managing executive-level…

Experience

  1. Director of Customer Success, Financial Services

    Qualtrics

    Apr 2025 — Present · Reston, VA, US

Education

  • James Madison University

    Bachelor’s Degree, Computer Information Systems and Management Studies

    2007 — 2011

Skills

  • Cmmi Level 5
  • Hp Quality Center
  • Jira
  • Software Documentation
  • Sdlc
  • Functional Documentation
  • Sql Server Management Studio
  • Requirements Gathering
  • Business Analysis
  • Section 508
  • Team Leadership
  • Project Management
  • Integration
  • Software Project Management
  • Microsoft Office
  • Microsoft Sql Management Studio
  • High Degree of Initiative
  • Sharepoint
  • Agile Methodologies
  • Management
  • Affordable Care Act
  • Quality Assurance
  • Requirement Solicitation, Analysis and Management
  • Visio
  • Quality Center
  • Axure
  • Client Management and Communication
  • Requirements Analysis
  • Health Insurance Exchanges

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R. Jake Perrone — Director of Customer Success, Financial Services at Qualtrics in Fairfax County, VA, US | Unifers