R. J. Salow
Global Operations Executive | Vendor and Workforce Management | Client Service and Success | Quality | Continuous Improvement
- Role
- Director of Quality at GTI Fabrication
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About R. J. Salow
Skilled leader with proven results in Operations, Client Success, and Quality. Some of…
Experience
Director of Quality
Mar 2025 — Present · Goodyear, AZ, US
Implement a Quality Management System across the organization.Successfully passed client and process audits, including ISO9001:2015.Evaluate production processes to improve Quality performance while reducing overall cycle time.Meet with current and perspective clients outlining our Quality approach to drive incremental revenue.Various ad-hoc assignments associated with bringing up a brand new manufacturing facility.
Education
W. P. Carey School of Business – Arizona State University
MBA, Business Administration and Management, General
2009 — 2011
Arizona State University
Bachelor of Science (BS), Global Business
1995 — 1999
Skills
- Process Improvement
- Management
- Crm
- Call Centers
- Workforce Management
- Customer Experience
- Vendor Management
- Customer Acquisition
- Call Center
- Credit Cards
- Operations Management
- Relationship Management
- Leadership
- Strategic Planning
- Customer Retention
- Strategy
- Customer Service
- Business Analysis
- Coaching
- Project Management
- Analytics
- Business Process Improvement
- Cross-Functional Team Leadership
- Marketing Strategy
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