Roger Chen

Senior Software Development Manager @RBCx

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Senior Software Development Manager @RBCx

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Toronto, ON, CA

Built and prioritized the migration backlog, established team velocity metrics, and improved delivery predictability across multiple teams—enabling leadership to commit confidently to the overall migration roadmap- Coached team members to focus on sprint-specific outcomes and improved average team velocity from 19 → 30 story points (+58%). Delivered our migration deliverables three weeks ahead of schedule- Partnered closely with cross-functional teams (architecture, application, Cloud, security, product) to surface blockers early, drive issue resolution, and maintain forward momentum for a multi-team migration program- Expanded my team’s responsibilities and coordinated shared ownership with other engineering groups, contributing to the entire program delivering on time and reducing downstream bottlenecks- Completed key bank security and compliance processes—including SRMA, supplier onboarding, and exit strategy documentation—ensuring the project met all enterprise risk and audit requirements- Saved USD annually by proactively planning and purchasing AWS Reserved Instances, reducing cloud spend while ensuring service capacity coverage.

EDUCATION

2002 — 2008

University of Toronto

in 2008 Bachelor of Applied, Science and Engineering; Electrical and Computer Engineering

SKILLS

Microsoft Sql ServerTfsCssJqueryWeb ApplicationsVisual StudioSqlAsp.netWeb ServicesSoftware DevelopmentDatabasesAsp.net AjaxHtmlAsp.net MvcC#XmlAgile MethodologiesT-SqlWeb DevelopmentJavascript

ABOUT ROGER CHEN

I chose software engineering because I wanted to make meaningful contributions to an ever-growing digital world. Over 17 years later, I’ve grown into a Senior Software Development Manager who creates impact through both technology and people. I’ve led high-performing teams, delivered enterprise-scale initiatives, and helped organizations build reliable, scalable systems that drive business outcomes.My background spans C#, ASP.NET, MVC, Web.API, SQL, and JavaScript, and in recent years I’ve expanded into cloud-native infrastructure and platform engineering across AWS services such as EKS, Karpenter, RDS, OpenSearch, ElastiCache, DocumentDB, and WAF. This gives me the ability to bridge application engineering, platform teams, and leadership.Most recently, I led and mentored a team of Platform Engineers delivering resilient cloud and RBC-specific infrastructure solutions to support a major enterprise migration. I built and prioritized the migration backlog, improved delivery predictability, and increased team velocity from 19 to 30 story points—finishing our deliverables three weeks early. I collaborated closely with architecture, Cloud, security, and product groups to surface blockers early and keep the multi-team program moving forward. I also completed required bank security processes (including SRMA) and optimized cloud spend by planning AWS Reserved Instance purchases that saved USD.Earlier in my career at Intelex Technologies, I delivered more than 20 successful projects, improved product performance by 20%, maintained a 95% client satisfaction rate, and reduced technical debt by 35%. I’ve consistently built strong team cultures focused on growth, collaboration, and accountability, with several team members earning promotions under my mentorship.I thrive where I can coach talent, simplify complex problems, and create clarity across teams. If you’re passionate about engineering leadership, cloud technology, and continuous improvement, I’d be happy to connect.

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