R. Brent Smith

About R. Brent Smith

As a dedicated Product Operations Manager at LumenBuilder, I utilize my background in…

Experience

1. Product Operations Manager

   Lumenbuilder

   Mar 2020 — Present · Orlando, FL, US

   As the Product Operations Manager at LumenBuilder, I play a key role in supporting our lighting configuration teams, ensuring that all light fixture data is accurately entered and organized in our system. This makes it easy for our customers to access the information they need.My responsibilities include- Providing support to configuration team members when they have questions- Offering direction on complex fixture configurations to ensure accuracy- Setting the strategy and priorities for which fixtures are configured- Managing and reporting on overall team performance to drive continuous improvement.By streamlining our data management processes and prioritizing team support, I help our customers quickly find and select the right lighting products for their needs. I am dedicated to making our product operations as smooth as possible, enabling our team to deliver the best experience for our customers.

Education

• University of Central Florida

  Bachelor’s Degree

Skills

• Sponsorship Relations
• Decision-Making
• Team Building
• Cable Television
• Client Liaison
• Problem Solving
• Organization Skills
• Sales
• Site Acquisions
• Sponsorship Marketing
• Product Penetration
• Field Marketing
• Realtor Relations
• Event Management
• Telecommunications
• Community Marketing
• Cable Broadband
• Public Relations
• Project Management
• Marketing Strategy
• Customer Retention
• Relationship Building
• Contract Negotiation
• Renewal Retention
• Customer Satisfaction
• Referral Marketing
• Account Management
• Event Planning
• Marketing