Richard Francis

About Richard Francis

I\'m an adaptable, culturally competent professional inspired to unleash positive experiences through engagement. I\'m also an attentive listener capable of bridging communication among diverse stakeholders to drive home high levels of product, service, or program adoption. My peers recognize me for my proactive teamwork, strategic problem-solving, removal of pain points, and reliable follow-through. Ok, so now that the pitch is over, you\'re probably wondering what else about me. Well, I am from the middle class, worked my first job at age 14 for my grandfather\'s janitorial business, and was the first one in my family to graduate from University. I give huge credit to my family who worked so hard and taught me how to, too, so I could accomplish that. I am comfortable in a corporate environment (I have worked for AT & T and Clear in the States, and several corporations in Japan). I am multicultural, having grown up in a homestay family for many international students, the central valley of California home which has a vast Latinx population (currently 54%) and the second-highest population of Hmong in the US (3rd in the world), and having lived overseas in Japan for over 12 years, yet I\'m still very much American. In my free time, I do a little bit of the following: hybrid road bike, create amateur video content, exercise and yoga at home, meditate, play catch, visit batting cages, hike, cook, eat, repair and make things around the house DIY style, camp, fish, indoor rock climb, sightsee, stream movies, tv series (I have watched all 42 seasons of Survivor US), music, and podcasts and study and read for personal and professional development and enjoyment. Current Courses: HR courses about Organizational Effectiveness, DEI, and conflict resolution Current book: Sapiens: A Brief History of Humankind by Yuval Noha Harari

Experience

1. Solar Sales Professional

   Reno Solar

   Sep 2024 — Present · Reno, NV, US

   Drive sales growth by educating clients on solar solutions and securing appointments.• Analyze market trends to enhance customer satisfaction and competitive positioning.• Collaborate with team to ensure smooth client transitions and successful deal closures.

Education

• University of Nevada, Reno

  Undergraduate Certificate

  2025 — 2026

• Fresno City College

  Associate of Arts - AA

• Coursera

  Professional Certificates

• University of Washington

  Bachelor of Arts (B.A.)