R. Amir Rasheed
Creating a safe environment for all to thrive.
- Role
- Airport Operations Specialist at United Airlines
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About R. Amir Rasheed
Providing a safe passage. R. Amir Rasheed
Experience
Airport Operations Specialist
Mar 2023 — Present · Chicago, IL, US
Provide excellent customer service to passengers, responding to inquiries and resolving complaints in a timely manner. Assist customers with check-in, boarding, baggage handling, and other travel related services.Ensure compliance with all applicable FAA safety regulations and procedures.Provide accurate information regarding flight schedules, fares, routes, and other travel options.Process payments for tickets, upgrades, and additional services.Monitor passengers flow at the gate and ensure that boarding is completed on time.Handle lost or delayed luggage claims, providing assistance as needed.Maintain up-to-date knowledge of United Airlines policies and procedures.Utilize computer systems to access customer data and update records.Remain current on industry trends and changes in airline regulations.Participate in training sessions and team meetings to stay informed of new developments.
Education
South Suburban College
N/A, International Relations and Affairs
1990 — 1991
Drake State Community and Technical College
N/A, International Relations and Affairs
1991 — 1993
Alabama Agricultural and Mechanical University
International Relations and Affairs
1991 — 1993
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