Quyntavious Robinson
NOC Technician | IT Operations | 24/7 Monitoring & Incident Response | Microsoft 365 | Entra ID | ServiceNow
- Role
- Consultant (Associate Technical Specialist) at Collective Insights
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Quyntavious Robinson
IT Operations and Cloud Support professional with enterprise experience supporting 24/7 production environments, monitoring systems, and responding to incidents across Microsoft 365, identity, and cloud platforms. I’ve supported large-scale enterprise environments serving tens of thousands of users, ensuring system stability, access reliability, and timely escalation to engineering teams.My background includes incident triage, alert response, ITSM workflows, and operational support for Microsoft 365, Entra ID, and Windows-based infrastructure. I’m experienced in documenting incidents, following runbooks, and collaborating across shifts to maintain uptime during both business hours and overnight operations.I’m currently seeking an overnight / 3rd-shift NOC or IT Operations role where I can contribute to monitoring, incident response, and operational excellence in a 24/7 environment.
Experience
Consultant (Associate Technical Specialist)
Oct 2022 — Present
Client 1: Health Care Service Corporation (HCSC)Client 2: The Coca Cola CompanyClient 3: Oracle/Keyfactor
Education
Middle Georgia State University
Master's degree, Information Technology
Georgia State University Perimeter College
Associate of Arts and Sciences - AAS, Criminal Justice and Corrections
2012 — 2014
Savannah State University
Bachelor of Business Administration - BBA, Computer Information Systems
2015 — 2018
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