Quynh
Principal Delivery Manager @HM Courts & Tribunals Service (HMCTS)
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WORK HISTORY
Principal Delivery Manager @HM Courts & Tribunals Service (HMCTS)
EDUCATION
University of Melbourne
Master of Business and Information Technology
RMIT University
Bachelor of Business
SKILLS
ABOUT QUYNH
I am an experienced global programme and CX manager, leading diverse cross-functional teams and delivering complex digital transformation products across healthcare, banking & financial services, telecommunications, and consulting sectors. Skilled in collaborating with stakeholders to craft digital solutions that enhance customer experience and commercial growth.Specialisation:Programme/Project Management | Product Management | Customer Experience | Consulting | Change Management | Stakeholder Management | Leadership | Resource Management | Risk and Governance | Agile | Waterfall | Digital Transformation.Education:Master\'s degree in Business and Information Technology | Project Management Professional (PMP)| SAFe4 Agilist and ScrumMaster certifications | UX Design and Human-Centred Service Design.
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