Quynh Nguyen

Experience

1. Senior Software Qa Automation Engineer

   Air Methods

   Mar 2022 — Present

   Defined and led end-to-end software quality processes by establishing test strategies, architectures, and documentation standards, ensuring alignment with design specifications, business requirements, and technical documents across Agile product teams- Led the design, implementation, and execution of test plans, strategies, and QA frameworks for complex SaaS cloud-based platforms, resulting in a 40% improvement in release stability- Applied deep technical knowledge of HTML, CSS, HTTP, SQL, and relational databases to validate full-stack web application frontends, APIs, and backend services- Designed and implemented scalable Playwright and Selenium frameworks with Page Object Model for UI regression across Chrome, Firefox, and Edge — reduced manual testing time by 60%- Built automated API test suites using Postman and Newman CLI, integrated with CircleCI pipelines, cutting regression suite execution time by 30%- Created and optimized SQL queries to validate backend processes and data integrity across relational databases- Managed full defect lifecycle using JIRA/TestRail, from discovery through root cause analysis and resolution, applied deep knowledge of the full SDLC ensuring test traceability under Scrum methodologies- Led QA documentation audits, dashboard reporting and test documentation updates—improving team transparency and compliance with traceability requirements- Mentored junior QA engineers, improving onboarding time and establishing code quality standards across the QA team- Collaborated with DevOps to implement automated smoke tests in CI/CD pipelines for pre-release quality gates.