Quynh Nguyen
Quality Assurance Director @Dirox
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WORK HISTORY
Quality Assurance Director @Dirox
Responsible for planning, developing and directing quality assurance policies, programs and initiatives- Directs process and product testing to ensure materials, parts and products comply with established quality standards and government regulations- Develops, implements, and revises quality standards, tools and methods- Evaluates the performance of the production process and quality of resulting products to improve existing methods of operation- Implementing methods to inspect, test and evaluate products and production equipment- Ensuring that products adhere to quality standards- Preparing reports by collecting, analyzing and summarizing data- Training and managing production line staff in production practices and quality assessment of goods- Reports to C-level (top management, e.g : CSO, CIO, CTO, CEO)- Manages through subordinate managers and professionals in larger groups of moderate complexity- Provides input to strategic decisions that affect the functional area of responsibility- Give input into developing the budget- Resolve escalated issues arising from operations or productions and require to coordinate with other departments
EDUCATION
Collège de Rosemont
DEC en administration
Université de Montréal
Bachelor of Applied Science - BASc, Information Technology
École des sciences de la gestion (ESG UQAM)
Certificat en technologies d'affaires, Technologie informatique / technologie des systèmes informatiques
Université de Montréal
Certificat en informatique appliquée (avec mention d'excellence), Information Technology
ABOUT QUYNH NGUYEN
Briefly, I\'m working at Dirox as Quality Director. I’m responsible for quality control and assurance auditing in software development. I communicate with different departments to fully understand their demands and their needs. Then, I\'m responsible for the development, implementation, and strict adherence to a quality program. After that, I have to develop and/or review standards, policies, and procedures for all functions and departments involved with or related to the production of all products. Moreover, I have the ultimate authority and decision over the shipment of any product or products and accept the responsibility for products being in compliance with all regulatory and company standards. In addition, I\'m training and managing production line staff in production practices and quality assessment of goods.
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