Qurat Ul Ain
Salesforce Technical Architect @Tata Consultancy Services
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WORK HISTORY
Salesforce Technical Architect @Tata Consultancy Services
Dallas, TX, US
Salesforce.com Configuration, Customization and Development (Declarative and Programmatic) for • Sales Cloud • Experience Cloud• Public sector foundation Cloud• Financial services cloud• Docusign• Aventri (For Event Management)• Classy• Informatica (For Data Mig And Sync)• Conga for CLM and CPQDeveloped custom Order Management Platform.Creating and enhancing Communities for an online collaboration that connects with the Customers, Employees, Contractors and Distributors• Overall release management responsibilities including building test scenarios, and sandbox deployments • Creating and enhancing Communities for an online collaboration that connects with the Customers, Employees, Contractors and Distributors• Developing in Apex code, Visualforce pages, Lightning components, and other technologies to build customized solutions that support business requirements and drive key business decisions• User approval system Role assignment and approval system for new users and old. • Responsible for Salesforce.com inquires regarding issue resolution from all parts of the Sales and Product Marketing organization. Built custom fields, workflows, and validation rules on Salesforce.com objects• Set up new users by configuring custom profiles, permission sets, and object settings• Built, tested, and customized automated approval processes in conjunction with end users• Using Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. • Works directly with business representatives to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution • Contribute to business development process as an emerging technologies subject• Drive resolution of all issues that come up during the development phase Contribute to the development of training plans and materials for new users and ongoing training sessions
EDUCATION
Preston University
Master of Business Administration - MBA, Management Information Systems
Mehran University of Engineering and Technology
Master of Science - MS, COMMUNICATION SYSTEMS ENGINEERING
Mehran University of Engineering and Technology
BACHELORS OF ENGINEERING, COMPUTER SYSTEMS ENGINEERING
ABOUT QURAT UL AIN
At the forefront of Salesforce architecture, my journey has been marked by the pursuit of excellence in cloud solutions and customer engagement platforms. Currently spearheading projects at Tata Consultancy Services, my role is pivotal in enhancing online collaboration and streamlining complex business processes through innovative Salesforce configurations and custom developments.With a deep understanding of various Salesforce Clouds, including Sales, Experience, and Financial Services, my focus is on delivering robust, scalable solutions that drive business decisions. The creation of a custom Order Management Platform and the integration of diverse systems like Red Shift and Salesforce underscore our team\'s commitment to operational excellence and transformative outcomes.
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