Quratulain Shoukat
Business System Analyst @Citi Bank
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WORK HISTORY
Business System Analyst @Citi Bank
San Francisco, CA, US
Worked as a business analyst to build Strategy Web applications for financial statements and inspections.Identified, researched, investigated, analyzed, defined and documented business processes.Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML and Business Process Modeling.Created As-Is Business Process Models, process Mapping and tracked IVR (Interactive Voice Response) using MS Visio.Conducted user interviews, gathered requirements, analyzed the requirements using Rational Rose Requisite Pro - RUP. Extensively worked with Risk Management, Mortgage Loan Servicing, and Commercial and Residential mortgage, CMBS, MBS.Conducted JAD sessions with the users, banking and call center advisors to identify business rules, functional requirements, and non-functional requirements.Created Functional Requirement Documents (FRD) following the Agile Methodology using Rational Requisite Pro.Created Wireframes, Activity Diagrams and Entity Relationship Diagram by using MS Visio to outline the “To-Be” screens and “To-Be” processes, respectively.Analyzed Mortgage Prepayment risk, Risk Analytics for Mortgage Backed Security (MBS). Loan Servicing, Loan Ordination, CMBS, Secondary Mortgage Market.Analyzed existing reports and reporting systems.Extensively Worked in Data Analysis and Data Requirement Analysis. Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.Used detailed knowledge of application features and functions to assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.Acted as a resource in understanding how to carry out business functions and assisted in ensuring the timely and effective implementation.
EDUCATION
Zaytuna College
Bachelor of Arts in Islamic Law & Theology Arabic focused
Thinkful
Data Analyst
ABOUT QURATULAIN SHOUKAT
Data Analyst with over two years of experience in leveraging tools like Tableau and Excel…
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