Lulu Qu
Senior Project Manager @Pkf Smith Cooper Systems Limited
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WORK HISTORY
Senior Project Manager @Pkf Smith Cooper Systems Limited
Derby, GB
Responsibilities:• Project Management: Manage multiple large-scale Sage 200 and Intacct projects at a Top 3 Sage Business Partner in the UK, ensuring timely delivery and high client satisfaction.• Specialised Expertise: Lead the implementation of complex projects across multiple industries, with a focus on Manufacturing businesses, including server migrations, system upgrades, data restructuring, and process optimisation.• Team Leadership: Provide line management, coaching, and mentorship to the Project Office role, fostering professional growth and enhancing overall team performance.• Cross-Functional Collaboration: Collaborate with the Marketing team to improve the visibility of Project Management Services, ensuring clients fully understand the value and scope of these offerings.• Process Improvement: Design and implement a new Project Documentation Management System using SharePoint, improving team efficiency by streamlining project workflows.
EDUCATION
University of Warwick
Master's degree, Management for Business Excellence
Nanjing Normal University
Bachelor's degree, Marine Resource Development Technology
Xiamen University
Summer Undergraduate Research Fellowship in Marine Environmental Science (URF), GIS and RS
ABOUT LULU QU
Senior Sage 200 Project Manager | ERP & IT Business Change Practitioner - Identifying and Delivering Value from Concept to ExecutionWith over 5 years of experience delivering end-to-end ERP implementations and IT-driven business transformations, I have a proven track record of successfully managing large-scale Sage 200 and Sage Intacct projects across the Manufacturing, Healthcare, Utilities, and Food industries in the UK.My focus is to translate customers\' visions (on paper) into tangible, impactful results (on the ground) with structured and organised approaches and actionable tasks, ensuring projects stay on track, meet timelines and align with customers\' objectives.I excel in stakeholder engagement at all levels, bridging the gap between technical and non-technical audiences through clear and concise communication.My background in Business Management, combined with my understanding of IT service frameworks (ITIL V4) and development practices (DevOps, CI/CD), enables me to break down silos between business users, development teams, and IT operations, ensuring seamless project delivery and alignment with business objectives.Passionate about continuous improvement, I consistently refine project management methodologies (Agile and Waterfall) and leverage best-practice tools and techniques to deliver high-quality results.Outside of work, I am passionate about languages, hiking, and exploring the great outdoors, which fuels my curiosity and creativity in both personal and professional pursuits.
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