Quintin Graves
VP, Lead Product Analyst at Wells Fargo
- Role
- VP, Lead Product Analyst at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Quintin Graves
Turning Business Needs into Scalable Technology SolutionsI’m a Product Analyst with an MBA and a strong background in business execution and process optimization. At Wells Fargo, I connect strategy and technology by translating complex requirements into actionable solutions within an Agile framework.I specialize in:• Driving enterprise integrations (currently leading ServiceNow projects for Conduct Management)• Streamlining workflows and improving risk controls• Leveraging data analysis to inform decisions and enhance efficiency• Building collaboration across cross-functional teams to deliver scalable, compliant solutionsPassionate about continuous improvement and leadership development, I aim to create impactful solutions that empower both business and technology partners.
Experience
VP, Lead Product Analyst
Nov 2025 — Present · Charlotte, NC, US
Serve as a strategic liaison between business stakeholders and technology teams, translating complex business needs into actionable user stories within an Agile framework. • Partner with Product Owners to define and refine backlog items, acceptance criteria, and ensure alignment with organizational objectives. • Drive ServiceNow integration and ancillary projects for the Conduct Management group under Human Resources, enabling streamlined policy and process management. • Conduct data analysis and process reviews to identify gaps, optimize workflows, and support informed decision-making. • Document current and future state processes, ensuring clarity and consistency across cross-functional teams. • Facilitate backlog refinement sessions and manage dependencies to maintain development readiness and technical feasibility. • Collaborate with auditors to ensure compliance during Business Technology audits, providing accurate and comprehensive documentation. • Developed standardized templates for remediation and defect management, improving efficiency and resolution timelines. • Created advanced Jira filters and dashboards to track defect trends, enabling proactive risk mitigation and system improvements. • Mentored team members on ticket triage and problem management processes, fostering knowledge-sharing and operational excellence. • Partnered with TCOO to design a remediation catalog, accelerating issue resolution and minimizing business disruption. • Championed continuous improvement initiatives, including risk overlay remediation and procedural updates to strengthen control environments.
Education
North Carolina Agricultural and Technical State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2007 — 2011
East Carolina University
Master of Business Administration (M.B.A.), Global Management
2014 — 2015
Michigan State University
Certificate, Information Technology
2018 — 2018
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