Quintein V.
Risk Operations Banking Fraud Agent @Cash App
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WORK HISTORY
Risk Operations Banking Fraud Agent @Cash App
Portland, OR, US
Responsibilities- Train and onboard new hires for Unemployment Deposit Fraud workflows while updating existing workflows and providing quality assurance coaching - Conduct time-sensitive and comprehensive investigations with a heavy influence on Account Based Review- Efficiently manage multiple workflows and maintain case closure Service Level Agreements within specified time frames- Collaborate with various departments to develop fraud prevention strategies and processes- Provide ongoing analysis of fraud detection systems to determine emerging trends and provide recommendations to assist in loss mitigation
EDUCATION
El Camino College
Associate of Arts (A.A.), Film/Video Production
SKILLS
ABOUT QUINTEIN V.
My career as a Risk Analyst includes: being a primary North America Regulatory Response…
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