Quintasia Duncan
Accomplished Senior Claims Specialist with comprehensive expertise in insurance claims management and Human Resources Recruitment.
- Role
- Bodily Injury Claims Specialist at State Farm
- Location
- Duluth, GA, US
- LinkedIn followers
- 500 followers
About Quintasia Duncan
Throughout my career, I have amassed a wealth of experience across diverse industries…
Experience
Bodily Injury Claims Specialist
Oct 2023 — Present · US
Claims Investigation: Perform comprehensive investigations and evaluations of automobile claims to determine coverage, establish legal liability, and quantify damages to persons and property. This process involves communication through telephone, email, or face-to-face meetings with policyholders, witnesses, attorneys, and third-party service providers.• Information Gathering: Collect all relevant details pertaining to claims, including comprehensive documentation from the insured and any other parties involved.• Claims Processing: Conduct thorough review and analysis of claims files to assess validity, process necessary adjustments, and evaluate claims for payment, while ensuring adherence to all relevant laws and company policies.• Customer Communication: Ensure ongoing communication with customers regarding their claims by providing timely updates, addressing inquiries, and clearly explaining the claims process.• Dispute Resolution: Settle disagreements between insured parties and insurers, negotiating settlements as needed.
Education
Savannah Technical College
Diploma, Cosmetology/Cosmetologist, General
2015 — 2016
Savannah State University
Bachelor in science, Behavior Analysis
2008 — 2013
Skills
- Behavior Modification
- Leadership
- Auditing
- Underwriting
- Store Management
- Time Management
- Microsoft Office
- Sales
- Credit
- Social Media
- Microsoft Excel
- Behavioral Targeting
- Equity Trading
- Training
- Loan Servicing
- Management
- Team Building
- Positive Team Player
- Loan Origination
- Close Attention to Detail
- Behavioral Health
- Microsoft Word
- Customer Service
- Data Entry
- Loans
- Behavioral Interviewing
- Interviews
- Behavior Management
- Public Speaking
- Typing
- Applied Behavior Analysis
- Loan
- Coaching
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