Quinncy Thomas
Technical Response Unit Coordinator at Valdosta State University
- Role
- Technical Response Unit Coordinator at Valdosta State University
- Location
- Valdosta, GA, US
- LinkedIn followers
- 500 followers
About Quinncy Thomas
Quality-focused IT professional with a Bachelor of Science Degree in Computer Information…
Experience
Technical Response Unit Coordinator
Dec 2014 — Present · US
Manage a team of quick response technicians, who primary objective is a 15 min arrival time to issues with a customer service focus towards fixing the technical issue, which can vary with a wide range. They do preemptive support for the campus doing routine checks on technology through out the day, and assist on other big projects and campus events as support technicians
Education
Valdosta State University
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
1999 — 2005
Skills
- Troubleshooting
- Networking
- Technical Support
- Computer Hardware
- Operating Systems
- Computer Repair
- Microsoft Exchange
- Printers
- Windows Vista
- Network Administration
- System Administration
- Leadership
- Management
- Disaster Recovery
- Dell Computers
- Computer Security
- Ios
- Program Management
- Remote Desktop
- Computer Network Operations
- Team Leadership
- IT Operations
- IT Security Operations
- Security Clearance
- Javascript
- Microsoft Technologies
- Microsoft Operating Systems
- End User Training
- Team Management
- Operations Management
- Enterprise Software
- Problem Analysis
- Integrated Management Systems
- System Testing
- Network Connectivity
- Business Networking
- New Technology Evaluation
- System Upgrades
- Network Upgrades
- Technical Troubleshooting
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