Quincy Stanley
Vice President, Hospital Operations @Rush University Medical Center
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WORK HISTORY
Vice President, Hospital Operations @Rush University Medical Center
Chicago, IL, US
Provides executive leadership for multiple departments within hospital operations, including Supply Chain Management, Facilities, Capital Projects, Environmental Services, Food & Nutrition Services, Guest Relations, Security, Patient Transport, Linen, Occupational Safety, Customer Experience, and Emergency Management. Responsible for strategic planning, financial management, and driving operational efficiency, while fostering a culture of high performance and continuous improvement. Core responsibilities included- Manages a $120M operational budget with a span of control that consists of 1200+ employees- Serves as Executive Operations Leader for Rush Oak Park Hospital - Collaborates with key internal stakeholders to identify new business expansion opportunities via the ambulatory sector, including creating growth plans for existing clinics and the evaluation of joint venture relationships with other specialty providers- Establishes system productivity benchmarks, and monitors industry trends to ensure services and strategies contribute to the highest quality and patient experience levels- Developed strategic initiatives that resulted in new innovative ideas that drove quality of service, employee engagement, and net new revenue to the organization (2021 Association for Healthcare Foodservice’s Spotlight Award for food concepts that resulted in $5M in annual revenue)- Restructured the Support Services Management Departments to enhance brand development that resulted in better quality, responsiveness, and top-notch customer service for our patients, visitors, and staff- Incident Commander for Hospital Operations Joint Commission readiness that led to “no citations” within all support service departments. Managed a team of 40 operational leads to develop a response model to ensure joint commission readiness and risk mitigation leading up to the survey- Assessed and restructured operational contracts that led to roughly $5M in annual cost savings.
EDUCATION
University of Arkansas
Bachelor of Science in Business Administration, Accounting
University of Arkansas - Sam M. Walton College of Business
Master's degree, Transportation and Logistics Management
SKILLS
ABOUT QUINCY STANLEY
Operations Executive with expertise across the healthcare and retail value chains, possessing a deep skill set in operations, analytics, process development/improvement, and relationship management. Demonstrated ability and commitment to driving operational efficiencies and bottom-line improvements in a turnaround, transformation or startup environment. Additional knowledge in kanban, lean concepts, logistics, and RFID Technology.Key Competencies: Supply Chain Management | Data Analytics | Process Optimization | Healthcare |Retail | Strategic Planning | Operations| Financial Planning | Product Management| Value Stream Mapping | Strategic Sourcing | IT Implementation | Contract NegotiationRecent publications highlighting relevant work- Healthcare Finance News - Modern Healthcare - IntelliCentric- Crain\'s Chicago Business
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