Quincy Spencer

About Quincy Spencer

An educator that serves as the Revenue Cycle\'s epicenter of knowledge. To ensure revenue integrity, that creates, educate and train using a comprehensive and dynamic curriculum. Trains new employees under the Revenue Cycle umbrella for The Methodist Hospital System which consist of five Methodist facilities. Training includes: Financial Counseling, Insurance Verification, Patient Registrations, Patient Scheduling, and on Customer Service. Provide seamless patient access to ensure timely collection through enhanced technology solutions. Improve processes; comply with regulations, internal policies and procedures while educating patients, physicians and co-workers regarding the contribution to Houston Methodist Hospital System.Holds an certificate from American Association of HealthCare Administrative Management (AAHAM)Specialties: AAHAM - Certified Revenue Cycle Specialist (CRCS)

Experience

1. Epic Credentialed Adt Prelude Trainer

   Houston Methodist

   Jan 2016 — Present

   A Credentialed Trainer that works with the Principal Trainer and the Instructional Designer team to deliver the training program material to an audience for the specific application related to their credentialing.Manage and teach instructor-led and technology delivered courses in a classroom environment and will work with Instructional Designers to refine and update course content as required. In addition to the content itself, I also assist with developing appropriate program evaluation tools in order to assess the effectiveness of each training module.Additionally, assist the Principal trainer/Epic Training Manager in the build of the Learning Management System (LMS) courses, use pertinent reports, and schedule associates for appropriate training.

Education

• Ross S. Sterling High School

  Graduate

  1984 — 1988

• University of Houston

  Business Administration

  1991 — 1993

• National Education Center

  Associate of Applied Science, Business Management/Accounting

  1990 — 1991