Quersten G.
Manager Customer Experience at FedEx Services
- Role
- Manager Customer Experience at Fedex Services
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Quersten G.
Experienced leader with a demonstrated history of working large scale programs from planning to successful implementation. Skilled in Program Management, SAFe Agile Framework, Business Process Improvement, International Business Strategy, Business Analysis, and Project Leadership. Strong program management professional with a Bachelor of Arts focused in Economics from Sewanee-The University of the South.
Experience
Manager Customer Experience
Mar 2021 — Present · Memphis, TN, US
Lead a team that works to protect the FedEx brand and maintain a positive customer experience through the identification, remediation, and prevention of fraud and unauthorized transactions
Education
Sewanee-The University of the South
Bachelor of Arts
2008 — 2012
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