Quersten G.

Manager Customer Experience at FedEx Services

Role
Manager Customer Experience at Fedex Services
Location
Memphis, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Quersten G.

Experienced leader with a demonstrated history of working large scale programs from planning to successful implementation. Skilled in Program Management, SAFe Agile Framework, Business Process Improvement, International Business Strategy, Business Analysis, and Project Leadership. Strong program management professional with a Bachelor of Arts focused in Economics from Sewanee-The University of the South.

Experience

  1. Manager Customer Experience

    Fedex Services

    Mar 2021 — Present · Memphis, TN, US

    Lead a team that works to protect the FedEx brand and maintain a positive customer experience through the identification, remediation, and prevention of fraud and unauthorized transactions

Education

  • Sewanee-The University of the South

    Bachelor of Arts

    2008 — 2012

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Quersten G. — Manager Customer Experience at Fedex Services in Memphis, TN, US | Unifers