Quentin Quaranta
Manager, Customer Success @Pricemoov
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WORK HISTORY
Manager, Customer Success @Pricemoov
Ville de Paris, FR
CSM Tasks- Managing a portfolio of mid-market & enterprise clients: onboarding, product adoption, and KPI tracking- Leading client workshops and conducting UX research to uncover business needs and identify product improvement opportunities- Acting as the voice of the customer: structuring and relaying feedback to shape the product roadmap and influence priorities.Product tasks- Co-piloting product delivery with the CSM team and the CPO/CTO: scoping features, creating Jira tickets, monitoring developments, and making trade-offs- Contributing to a full platform redesign: defining user flows, validating UI choices, and refining feature granularity for optimal usability.
EDUCATION
York University - Glendon College
Double degree
IE Business School
Master in Management
Emlyon Business School
Double Degree Bachelor of Business Administration - BBA
Lycée Français de Shanghai
Social and economic Baccalauréat - European Section.
Noé
Product management certification
ABOUT QUENTIN QUARANTA
I am a Multicultural individual passionate about Innovation and Product Management who speaks French, English, Spanish, and German. Passionate about Innovation and product management I focus on the user\'s problem to deliver the right features and products, offering real consumer solutions. Experienced in Product Management, I worked on different start-up projects from working on the Roadmap to leading weekly sprints. Used to work transversally with different teams using adequate methods: SAFE / Scrum / Kanban / Agile / Lean User-research / User Stories / Strategic Roadmapping / Cross Functional Collaboration / Agile Project management/ Discovery / User testing / Prioritisation / Backlog Prioritization SQL / Notion / Jira / Confluence / API Intercultural Individual Based in Paris after living in Germany, China, Malaysia, Canada, and Spain. Experienced in entrepreneurship and start-ups, empowering me to make a significant impact and get a 360° view of the business landscape. Intercultural Management, fostering effective collaboration in diverse teams and global environments.
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