Quentin Rodriquez
CyberSecurity Specialist | Tech Fanatic | Security+ | Security Enthusiast
- Role
- Senior System Support Engineer at Palmetto Gba
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
About Quentin Rodriquez
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and…
Experience
Senior System Support Engineer
Aug 2022 — Present
Support internal systems serving users, ensuring 99.9% uptime through proactive monitoring and maintenance.• Conducts regular security scans and contribute to compliance adherence, aligning with industry best practices.• Implements necessary code changes to enhance functionality and performance of internal websites through usage of VS Code software.• Resolves 95% of technical support tickets within SLA, contributing to increased team efficiency and user satisfaction.• Managed and delivered two cross-functional IT projects on schedule, enhancing system performance and documentation standards.
Education
Lancaster High School
High School Diploma, General Studies
Claflin University
Bachelor's Degree, Criminal Justice/Police Science
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