Quenby Rubin-Sprague Consulting

About Quenby Rubin-Sprague Consulting

What we’re hearing from C-Suite & Senior Health Care Leaders: • Our revenues are rapidly dropping and we need to get a handle on this. • Elective procedures are the big money maker. How do we get our patients to feel comfortable coming back to our facilities? • Patients are putting their health care needs on hold as they are afraid to come to our clinics. How do we get them to feel comfortable to return? • Telehealth is clearly here to stay. How do we maximize that opportunity for our organization? • Operations may never return to “normal”…what shifts do we need to make to get our strategic plan back on track? If these are the things you and your leadership teams are discussing, these are exactly the types of things we help health care leaders fix. CLIENTS WE SERVE Medical Foundation Leaders Medical Group Leaders Physician Leaders HOW WE SERVE OUR CLIENTS Based on current market needs, what we’re focused on is helping Senior Health Care Leaders and their teams quickly get their messaging right, the first time, to get their patients back so they get their health care needs addressed and to get revenues back on track. We work hand-in-hand with health care leaders to: Develop a tailored critical messaging playbook Design a framework for reinforcing critical messages Implement rapid cycle message refinement based on patient response UNIQUE EXPERIENCE 20+years as a Strategic Advisor to C-Suite leaders and their teams from leading organizations like Adventist Health, Sutter Health and Dignity Health. Unmatched domain expertise. We specialize in advising medical groups, medical foundations & physician leaders. Customization of our programs to match your particular situation. We’re not “off the shelf.” UNIQUE PERSPECTIVE Your words matter. Messaging is critical in how you allay your patient’s fear of coming back into your clinics and, at the same time, create a sense of urgency around getting their health care needs addressed. Your wording will either quickly bring back your patients or keep them hesitating to return. Your revenue and getting staff back to work will follow suit. Your messaging is similar to a finely tuned orchestra with a conductor who knows how to blend all the instruments so they make a beautiful symphony. I’m your conductor to help you blend your words in such a way that your patients confidently return to your clinics, your revenues steadily increase and you get your staff back to work. YOUR NEXT STEPS Let’s have a conversation. Contact Quenby at: 91••••••47 q•••••@wavecable.com

Experience

1. Certified Coach

   Marshall Goldsmith Stakeholder Centered Coaching

   Sep 2013 — Present

   Stakeholder Centered Coaching

Education

• William Bridges and Associates

  Transition Management Training

  1997

• International Association of Women in Coaching

  Sacred Money Archetypes Certified Coach

  2013

• University of California, Davis

  Bachelor of Science, Dietetics

  1974 — 1976

• University of San Francisco

  Master's Degree, Organization Development and Human Resources

  1990 — 1992

• Marshall Goldsmith Stakeholder Centered Coaching

  Stakeholder Centered Coaching

  2013

• Academy for Coaching Excellence International Coach Federation

  Certified Coach

  2006

• International Association of Women in Coaching

  Money Breakthrough Method Coach

  2011

• Institute of Cultural Affairs

  Technology of Participation Facilitator

  1997

• Center for Applications of Psychological Type

  Myers-Briggs Type Indicator Administrator

  2004