Queenie Hoang
Customer Development Manager at Pernod Ricard
- Role
- Customer Development Manager - Dc On-premise at Pernod Ricard
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Queenie Hoang
With over two decades of experience spanning the beverage, hospitality, and live events…
Experience
Customer Development Manager - Dc On-premise
Dec 2021 — Present · Washington, DC, US
Serve as the face of Pernod Ricard across 50+ top on-premise accounts in the Washington, DC and Maryland markets, managing a high-performing territory valued at over $1 millionAchieved 15% year-over-year growth, consistently exceeding sales targets through strategic programming, relationship-building, and tailored market executionLead the execution of national and regional brand initiatives including promotional activations, consumer tastings, and trade events, ensuring flawless implementation and strong ROIPartner cross-functionally with distributor teams, sales leadership, and internal stakeholders to drive commercial objectives and market share in a competitive landscapeLeverage local insights and performance analytics to identify new opportunities, optimize program placements, and influence brand strategy at the account levelStrengthen brand presence through custom POS, menu placements, and impactful merchandising tailored to each venue’s customer baseConduct brand education and immersive trainings for bartenders, servers, and account staff to deepen product knowledge and drive advocacyUtilize digital tools for reporting, performance tracking, and budget management, contributing to data-driven decision making and continuous improvementMaintain a flexible schedule to support key evening and weekend activations; travel regionally as needed to support brand launches and strategic initiatives
Education
University of Maryland University College
Master of Business Administration
2008 — 2011
University of Maryland
Bachelor's degree
2003 — 2005
Skills
- Team Leadership
- Human Resources
- Marketing
- Public Relations
- Executive Administrative Assistance
- Insurance Adjusting
- Business Development
- Crm
- Customer Service
- Events Coordination
- Event Planning
- Coordinating Events
- Program Management
- Process Scheduler
- Hospitality
- Sales
- Outlook
- Budgets
- HR Consulting
- Event Management
- Recruiting
- Interviews
- Leadership Development
- Social Media
- Employee Relations
- Social Networking
- Brand Awareness
- Social Media Marketing
- Leadership
- Blogging
- Training
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