Queency Rohila

About Queency Rohila

At Roadtech Asphalt Technologies, our dedication to client satisfaction is paramount. We…

Experience

1. Key Account Manager

   Roadtech Asphalt Technologies PVT LTD

   Oct 2024 — Present · Saharanpur, IN

   As a Key Account Manager, I have successfully managed and developed long-term relationships with key clients, acting as their primary point of contact. I ensured high levels of client satisfaction by understanding their needs and delivering tailored solutions. My role involved identifying and driving new business opportunities, including cross-selling and up-selling, which contributed to significant revenue growth.I developed and executed strategic account plans, aligning client objectives with company goals, ensuring mutual benefit and long-term collaboration. I proactively addressed any client issues, providing effective solutions to ensure smooth operations and client satisfaction.Additionally, I handled contract negotiations and renewals, ensuring favorable terms for both the client and the company. I collaborated closely with internal teams, including marketing, product, and customer service, to deliver seamless client experiences.Throughout my role, I consistently tracked key performance indicators (KPIs) and client satisfaction metrics, identifying areas for improvement and ensuring the continued success of each account.

Education

• Himalayan Garhwal University

  Bachelor of Science - BS

  2017 — 2020

• Baba Farid Institute of Technology, Dehradun

  Master of science

  2020 — 2022