Quanna Caldwell
Service Assurance Network Reliability Specialist @Verizon Business
Tulsa, OK, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2023 — Present
Service Assurance Network Reliability Specialist @Verizon Business
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EDUCATION
1989 — 1991
Thomas Edison High School Tulsa
HIgh School Diploma
SKILLS
Participates in Customer Conference Calls and Visits to Provide Support When ReqResponsible for Updating Database with Reference Information to Orders to Data ICustomer ServiceProject ManagementTelecommunicationsPrepares Status Updates and Reports to Upper Management and Customers on ProjectMicrosoft OfficeSalesCreates, Troubleshoots and Updates Circuit Designs From the Pre-Design to FinalVoipAccount ManagementDevelop and Maintain Relationships with Vendors to Facilitate Orders, Identify EPlace Firm Orders for Local Loops and Venue Phones and Manage Orders EffectivelyProcess ImprovementWork with Project Managers to Ensure That Designs Are Implemented and Tested WitVendor ManagementNetworkingResponsible for Provisioning in Multiple Databases and/or Ordering Moderately CoTeam LeadershipOrder Entry of Lec Service Orders, Responsible for Reviewing and Processing RequResponsible for Managing Large Customer Network Implementation Projects with DetSchedules Activations with Customers and Equipment Vendors.LeadershipManagementTeam BuildingProgram Management
ABOUT QUANNA CALDWELL
Experienced Service Assurance Network Reliability Manager with a demonstrated history of…
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