Quang Thanh Nguyen
Product Owner Support Lead, Engineering Support @Thales
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WORK HISTORY
Product Owner Support Lead, Engineering Support @Thales
Vélizy-Villacoublay, FR
EDUCATION
Université Paris Nanterre
DUT, Electronique
ESIEA - École d'Ingénieur·e·s d'un numérique utile
Diplôme d'ingénieur, Advanced Systems Design
SKILLS
ABOUT QUANG THANH NGUYEN
As a Product Owner in a support team, I leverage a solid background in system engineering and extensive expertise in incident management to lead the team towards operational excellence while maintaining close alignment with user needs. Key Skills • Product Management: Defining the product vision, managing the backlog, and prioritizing features and activities with high added value. • Team Leadership: Motivating and guiding a multidisciplinary team towards common goals, fostering a collaborative and motivating work environment. • Technical Expertise: Profound mastery of system engineering issues and the ability to effectively communicate with development teams and other stakeholders to swiftly resolve technical challenges. • Incident Management: Efficient coordination of teams, prompt decision-making, and proactive resolution of critical incidents to minimize the impact on users. My proactive approach to incident management is reflected in my current role as Product Owner. By combining my expertise in incident management with my approach focused on continuous improvement, I ensure the stability and reliability of products and services while effectively addressing the changing needs of users.
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