Quan Hobson

Biology & Global Health Student at University of Wisconsin Madison Student

Role
Guest Service at UnityPoint Health
Location
Madison, WI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Guest Service

    UnityPoint Health

    Jan 2025 — Present · Madison, WI, US

    As a Guest Services Assistant at UnityPoint Health - Meriter Hospital, I provide high-quality customer service by assisting patients, families, and visitors with directions, lodging arrangements, and general inquiries. I conduct health screenings and oversee visitor management to ensure compliance with CDC and hospital guidelines. My role includes coordinating interpreter scheduling, managing Lost & Found records, and handling billing and cash reconciliation for external transportation. I help maintain smooth hospital operations by supporting wayfinding and visitor flow and foster a welcoming environment by resolving concerns promptly and professionally.

Education

  • University of Wisconsin-Madison

    Bachelor of Science - BS, Biology, General

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Quan Hobson — Guest Service at UnityPoint Health in Madison, WI, US | Unifers