Quan Hoang
- Role
- Technician at Verizon Global Network Solutions
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Quan Hoang
Expert knowledge and OAM & P of Lucent Lightwave transmission systems and SLC product…
Experience
Technician
Verizon Global Network Solutions
Jul 2002 — Present
Verizon Communication Fremont CA, Central Office Technician 3 7/02- Present • Interface with Network Engineering and Network Planning groups to identify facility capacity issues and assist in any new equipment deployment. • Act as Lead for group in assisting with escalation process required to meet delivery of circuit, restore customer outages and maintain company objectives. • Act as resource for resolution of technical and non-technical issues to Management and Sales personnel. • Install equipment Cisco 15454 (DWDM), Ciena 6500 (DWDM). • Write and submit Schedule Maintenance Request (SMR) for all after hour maintenance tickets and preventive maintenance activities. • Analyze and troubleshoot network and customer trouble tickets through Remedy. • Deploy various network equipment and customer circuits, OC192, 10G LAN, GigE, OC-48, DS3, to meet company objectives. • XO Communications Warm Springs Data Center – DC/Remote Hands Technician On call • Managed data center network infrastructure, power, generator, HVAC – cooling, Compliance with ISO and annual fire inspection. • Performed hardware troubleshooting, equipment installed with Fiber and Ethernet cross connects. • Coordinated customers and contractors walk thru and maintained asset inventory for customers. • Enforced Data Center Policy with customers – customers tend to leave boxes in cabinets/cages. • Maintained a clean work environment at all times.
Skills
- Network Design
- Managed Services
- Transmission
- Mpls
- Oc3
- Gigabit Ethernet
- Voip
- Sdh
- Networking
- Computer Network Operations
- T1
- Isdn
- Telecommunications
- Cisco 15454 Mstp M6 Cpt 600
- Provisioning
- Dark Fiber
- Telecommunications Engineering
- Network Engineering
- Co-Location
- Optical Fiber
- Troubleshooting
- Metro Ethernet
- Fiber Optics
- Ethernet
- Dwdm
- Mstp
- Cisco Technologies
- Ds3
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.