Quan Phan
Customer Experience Leader
- Role
- Customer Service Leader at FPT Americas
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Quan Phan
With over 15 years of illustrious experience, I\'ve demonstrated expertise in spearheading…
Experience
Customer Service Leader
Jun 2010 — Present · Dallas, TX, US
Plays pivotal role in fostering cross-functional alignment across the customer journey(s) and addressing existing pain points. Cultivates relationships that encourage cooperation and dismantling organizational silos to enable seamless coordination throughout the entire customer journey. Ensures that teams collaborate effectively to deliver a unified and exceptional customer experience, ultimately driving greater satisfaction and loyalty
Education
Foreign Trade University
Bachelor of International Economics, International Business/Trade/Commerce
2003 — 2008
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