Quincy L.

About Quincy L.

Success-driven Corporate Trainer with a wide breadth of knowledge in training theories and methods used in designing. Developing and delivering successful courses along with adult learning concepts and leadership experience. A self-motivated leader who is committed to exceeding professional expectations. Flexible team player with a proven track record of prioritizing and completing multiple tasks to achieve departmental goals.Qualifications Summary• Over a decade of experience in the telecommunication sales and service industry.• Demonstrated management leadership ability with staff and budgets.• Developed and conducted various training sessions.• Possess a strong resilient sense of confidence.• Superior written, verbal, and interpersonal communication skills.• Provide strategy, counsel, and guidance to senior management.

Experience

1. Learning and Development Manager

   RadNet

   Nov 2023 — Present · US

   As a Learning and Development Manager at RadNet East Coast Contact Center, I direct the strategic development and implementation of comprehensive training programs. In this pivotal role, ensuring the seamless creation and deployment of training across all East Coast Contact Centers. Collaborating closely with the training department, Contributing the development of various curriculum modules, including new hire onboarding and refresher training. My proficiency in training delivery, creation and leadership is instrumental to the success of RadNet\'s East Coast Contact Centers.

Education

• Phillipsburg High School

  Dipolma, General Studies

  1999 — 2003

• Warren County Community College

  Associate's degree, Liberal Arts and Sciences/Liberal Studies

  2005 — 2007