Alex Q.
Salesforce Solutions Architect @Deloitte
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WORK HISTORY
Salesforce Solutions Architect @Deloitte
Salesforce Vlocity, CPQ, Omni Studio, Service Cloud, Sales Cloud• Build Omni Script for activating new services for customers • Design Flex Cards for presenting service plans • Leverage Coveo package to implement knowledge search function• Building roadmap of project and giving estimation for each system feature• Conduct technical team during whole delivery process• Integrated Salesforce with customer portal site, Service Now • Built SSO for support agent and Salesforce by leveraging identity provider tool Okta• Built Social Login flow for Google and Facebook• Leverage CPQ to configure products with multiple options, features, and customizations• Leverage Data Raptors to migrate data from customer legacy system to Salesforce• Leverage Omni Studio Integration Procedures to synchronize order data between Salesforce and customer’s ERP
EDUCATION
Shenyang Ligong University
Bachelor of Science - BS, Telecommunications Engineering
ABOUT ALEX Q.
Seasoned Salesforce Solution Architect with extensive experience designing and implementing scalable Salesforce solutions across diverse industries. While excelling in strategic architecture and system design, I also possess hands-on expertise in Salesforce development and coding, ensuring seamless integration between technical solutions and business requirements. Proficient in Apex, Lightning Web Components (LWC), and REST APIs, I bridge the gap between high-level system architecture and granular development tasks. My unique combination of architectural vision and technical proficiency empowers me to lead end-to-end Salesforce implementations, delivering robust and innovative solutions that drive business success.
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