Qiana Thompson

Iam Security Analyst Lead @Deluxe

Lead & train IAM team of Analyst on enterprise wide platforms, Microsoft Active Directory Okta, CyberArk, Azure AD, SSOetc). Implementation of authentication protocols (e.g, SAML, OAuth, OpenID Connect). Maintained IAM solutions,including user provisioning, de-provisioning, access requests, and role-based access controls (RBAC).Administer identity lifecycle management processes, ensuring timely and accurate provisioning and de-provisioning of user accounts and access rights.Configure and manage authentication mechanisms, such as single sign-on (SSO), multi-factorauthentication (MFA), and federated identity management.Lead offshore junior team members by providing technical guidance and mentorship of the OPs teamdaily tasks which allows them to demonstrate key daily operational procedures for IAM.Conduct & lead regular access reviews and audits to ensure compliance with regulatory requirementsand internal security policies for PCI-DSS, SOC1, SOC2, SOX, ensuring IAM activities, processes, andprocedures meet defined requirements, policies, and regulation compliance standards.Collaborate with cross-functional teams to integrate IAM solutions with enterprise applications,directories, and infrastructure components.Evaluate business impact and risk exposure based on the level of access granted and makerecommendations where improvements should be made.Maintain understanding of business processes to aid in managing enterprise identity and access.Troubleshoot IAM-related issues, investigate root causes, and implement corrective actions to maintainsystem availability and integrity.Develop and maintain documentation, procedures, and guidelines related to IAM operations andprocesses.Stay informed about emerging IAM technologies, trends, and best practices, and make recommendationsfor continuous improvement.