Qasim Shaikh
Assistant Manager - Tata.ev | EV Charging Ops & Strategy | Smart Mobility & Green Tech Enthusiast | Ex Uber, Jio Mart, ICICI HFC
- Role
- Assistant Manager at Tata.Ev
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Qasim Shaikh
I’ve always been drawn to solving real-world problems and over the last 9+ years, that…
Experience
Assistant Manager
Apr 2025 — Present · Mumbai, IN
Managing end-to-end operations for EV home charger installations, ensuring timely service, customer satisfaction, and effective coordination across teams.Key Responsibilities:• Leading home charger installations, resolving customer escalations swiftly.• Monitoring TAT adherence to meet SLA targets and improve service timelines.• Managing call center complaints, tracking resolution timelines, ensuring timely resolution.• Conducting regular reviews with SM and Installation Partners to drive operational efficiency.
Education
University of Mumbai
Bachelor of Science - BS
2013 — 2016
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