Qasim Mohammed

Engineer Systems Infrastructure @Thermo Fisher Scientific

Created Root Cause Analysis documents for escalations. • Coordinate contracts and rendered services working with Vendors and Contactors • Developing and implementing local GPO’s on users PC’s and GPO’s attached to OU’s • Installation, configuration and Maintenance of Windows 2008/2012 Servers • Use of Wireshark to locate UDP/RTP traffic flow for audio and voice issues, investigating packet drops and verifying TLS handshakes, certificates and app data sent and received • Create all users, groups and give security permissions in Active Directory –Onboarding and Off Boarding users • Investigate SIEM alerts from Symantec Endpoint security ensuring viruses have been quarantined and removed • Use Veeam and BOCADA to restore legacy files and backups of virtual machines