Qandeel Zahara

Linux Systems Engineer Devops Engineer @Citi

NY, US

Deploying, monitoring, and managed RHEL, OEL and CentOS-based infrastructure. Provisioning and maintaining bare metal and virtual servers. Migrating VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts. Supported and managed VMware vSphere clustered environments, including HA and DRS configuration, ESXi host maintenance, and VM migrations (vMotion) to ensure high availability and performance. Supported large-scale RHEL production environments and used Splunk as a monitoring tool to track system performance, troubleshoot issues, and ensure high availability. Performing user management, patching, system monitoring, software installation and configuration using Ansible Ad-hoc commands and automating with playbooks. Executed SQL queries to validate application connectivity, analyze records, and assist in production issue troubleshooting. Supported Windows Server environments by performing service validation, log review, patch coordination, and system health checks. Managed user and group provisioning through Active Directory, including account creation, access modifications, and group membership updates. Utilized PowerShell for administrative tasks such as service monitoring, log extraction, and access verification. Managed and automated Linux/Unix job scheduling using Cron, Autosys, and Control-M for production and QA environments. Implemented ITIL-aligned processes for incident, change, and problem management, ensuring consistent operational excellence. Coordinating with DevOps engineers to build Docker containers, moving monolithic apps to microservices, enhancing developer workflow, increasing scalability. Using Kubernetes for container orchestration and management. Using GIT for managing playbooks, scripts, Docker files/images and application configurations files.

University Of Central Punjab

Bachelor of Science - BS